We always need help in providing extraordinary customer service to runners, walkers, and other passionate exercise fanatics, as well as folks that just simply need great shoes. Fleet Feet Sports is a fun and rewarding place to work for people that have a passion for quality and great service. Many of our most successful team members were our customers first, and they love and appreciate the service we offer and understand the expectation for service that goes with being a part of this team. If you're a runner and want to be part of that, and if you love working with people, excellent! We need to talk! Right now, we’re looking to add part-time people to join our sales team.
Are you right for us? Are we right for you? Test yourself with these questions!
Are you a runner that's passionate about running and fitness? Our customers expect us to identify with their goals and aspirations. They’ll want to chat with you about running & walking, and to share your own running experiences with them, the injuries you've had, and how great running is.
Do you have a sales sense? Our customers appreciate learning about our products, from shoe technology, to the importance of carrying a hydration pack. You should be comfortable (even passionate and excited!) about suggesting items people might enjoy.
Are you good at switching gears? When customer traffic slows, you will find yourself busy with stocking, and other related chores. But when somebody walks in the door, your focus has to switch 100% to friendly customer service. Additionally, if you want to spread your running passion by being a coach in one of our training programs, that works too!
Can you stay calm and friendly when it's busy? Imagine providing superior service to two customers at the same time while two more customers are waiting. They all want the same level of attention and care, they want it in a timely fashion and they want you to be friendly and appreciative. Things can get very busy here and there is always something to be done. Expect a fast pace, especially on Saturdays and during track and cross country season.
Are you a team player? Fleet Feet is like a family and we work closely with each other, sometimes with other things on our minds. But no matter what, your team members will be counting on you to be here when you’re scheduled. We all depend on each other and support each other.
Are you willing to learn? People know us as the FIT experts. "FIT" does not just refer to shoes but to all of our products and services. You'll need to make an effort to get educated about our running shoes, apparel and accessories, so that you can deliver the level of service our customers have come to expect. We sell a lot of sports bra's and women expect all of us to know our stuff! We'll always be here to help you, but it will be up to you to ask questions and take the time to learn.
Do you sweat the small stuff? It's the thoughtful little touches that make a "specialty" store special, like remembering customers names and what type of shoe they wear. Going the extra mile for a customer is what sets us apart from everyone else.
Are you patient and willing to serve people? We expect and need our team members to have a warm, welcoming attitude towards customers - to smile and greet them as soon as they walk in, to talk with them, to serve their needs, to take time with them. If you feel shy or awkward talking with people you might not like this type of working environment.
Are you available on Saturday? In this business, Saturdays are an important time so you must be available to work when needed.
Still interested? If you answered "yes" to these questions that's GREAT! Please complete this online employment application.