Employment opportunities

 

We're busy!--Interested in joining our team?

We always need help in providing extraordinary customer service to runners, walkers, and other passionate exercise fanatics, as well as folks that just simply need great shoes. If you're a runner and want to be part of that, and if you love working with people, we need to talk.

Are you right for us? Are we right for you? Test yourself with these questions!

Are you a runner that's passionate about running and fitness? Our customers expect us to identify with their goals and aspirations. Expect to chat with them about running & walking, your own running, injuries you've had, and how great running is.

Do you have a sales sense? Our customers appreciate learning about our products, from shoe technology to the importance of carrying a hydration pack. You should be comfortable (even passionate and excited!) about suggesting items people might enjoy.

Are you good at switching gears? When customer traffic slows, you will find yourself busy with stocking, cleaning and more. But when somebody walks in the door, your focus has to switch 100% to friendly customer service.

Can you stay calm and friendly under pressure? Imagine providing superior service to two customers at the same time while two more customers are waiting. They all want the same level of attention and care, they want it in a timely fashion and they want you to be friendly and appreciative. Things can get very busy here and there is always something to be done. Expect a fast pace.

Are you a team player? Fleet Feet is like a family and we work closely with each other, sometimes with other things on our minds. But no matter what, your team members will be counting on you to be here when you’re scheduled. We all depend on each other and support each other.

Are you willing to learn? People know us as the FIT experts. "FIT" does not just refer to shoes but to all of our products and services. You'll need to make an effort to get educated about our running shoes, apparel and accessories, so that you can deliver the level of service our customers have come to expect. We'll help you, but it will be up to you to ask questions and take the time to learn.

Do you sweat the small stuff? It's the thoughtful little touches that make a "specialty" store special, like remembering customers names and what type of shoe they wear. Going the extra mile for a customer is what sets us apart from everyone else.

Are you patient and willing to serve people? We expect team members to exhibit a warm, welcoming attitude towards customers - to smile and greet them as soon as they walk in, to talk with them, to serve their needs, to take time with them. If you feel shy or awkward about talking with strangers you might not like this type of working environment.

Do you like feet? You are going to get up close and personal with lots of feet. Can you do that? If so, cool!

Are you available on Saturday? In this business, Saturdays are an important time so you must be available to work when needed.

Do you want to move up and become a manager? AWESOME! If that's a path interests you, there are challenging and lucrative careers to be had in the running specialty retail business. We are a growing business in a growing market. That demands passionate people with diverse interests. Can you stay the course and grow with us? If so, we'll train you in all you need to know to be a manager!

Still interested? If you answered "yes" to these questions that's GREAT! Please email joeg@fleetfeetmahwah.com.  Be sure to include contact information, days and hours hours of availability, previous work experience, and a brief description of why you picked us. Include your resume and send that, along with our job application that you can download here!